I hate when people make me be mean. I would rather be nice. I have worked in sales and customer service for years… I know you catch more flies with honey, or whatever that ridiculous analogy is.
However, I have recently been exposed to the 7th circle of hell otherwise known as Mazda, and the experience has required me to go into full bitch mode more times than I care to count just to advocate for myself and prevent arrogant pricks from completely jerking me around. When a company so grossly mistreats a customer who has literally just spent $30,000+ and that customer is ME, I find myself getting very worked up over it.
So much so in fact, that I recently landed in the ER with unbearable abdominal pain, only to be told to that it was due partly to an ovarian cyst, and partly due to other stress-induced medical issues. Thanks Mazda, I’ll be sure to forward my ER bill to you.
I am hopefully coming to the end of my almost 2 month battle with Mazda at this point, and I think we are going to reach an outcome I’m comfortable with. If for no other reason, than that they have literally worn me out and I just want to be done. I can’t afford to spend hours of my life every week fighting these battles anymore – I already have a full-time job.
But now what I’m finding is that as a result of this nightmare with Mazda, along with all the personal health issues I’ve had going on lately, I am becoming more and more filled with rage.
This is a total 180 from the other night, when Mazda called to basically tell me to fuck off, that they weren’t going to try to work with me to replace my brand new car, and were now claiming zero responsibility for the issue. That was the night I had to have Gil drive me to one of my many doctor’s offices for a sleep study, so I could be observed like a zoo animal all night. As if I wasn’t stressed enough about that, getting the call from Mazda pushed me over the edge, and I literally sobbed the whole drive over there.
That was 2 days ago though. Today… today I am filled with violent anger.
Not only at Mazda, but at the ER who discharged me with papers telling me I had been diagnosed with hepatitis, when THEY HADN’T EVEN RUN A HEPATITIS PANEL. (For the record, I do not have hepatitis – my primary care doctor ordered the panel herself when I showed her that, and everything came back negative.)
Rage at the ultrasound tech who was checking for the pancreatic lesion the ER thought they saw, who thought it would be helpful to tell me that the pancreas is the one organ that once they do realize something is wrong with it, it’s already too advanced to do much about it. (I do not, in fact, have any pancreatic lesions.)
Rage towards one of the other doctors I saw who basically said, yeah, I don’t know what it could be, you’ll probably just have to learn to deal with the pain, and by the way, I know you didn’t ask me and I’m not your regular doctor, but I think you should really have weight loss surgery.
That day, tears. Today, in hindsight, rage. So much rage.
I suppose I’d rather be full of piss and vinegar than sorrow, but honestly I don’t think either one really suits me all that well. I find myself wanting to snap at everyone, when I know damn well that’s not fair. Although the reality is that life isn’t fair, as the universe has so kindly reminded me time and time again over the last couple months.
So I find myself at what I wonder may be a crossroads… I feel like it would be so easy to completely cross over into just becoming an angry person. Adopting that as part of my regular personality. Angry at the world, and angry at all the idiots who have done me wrong. I would be justified I think.
But I would also become someone I don’t think I would like very much. I love that I can get in peoples’ faces when I need to, that I don’t back down from a challenge, and that I always make sure my voice is heard, but I don’t want to become someone who is in that kind of battle mode all the time, looking for a fight.
I need to find a way to let this all go… and maybe just sharing it with you guys is what’s going to let me do that. Well, that and finally putting this mess with Mazda behind me, which is hopefully happening very soon.